Very bad customer service from a lady at the post office. She gave false information about the service,being rude and disrespectful. I have been here before and never had this kind of problem. Very disappointing experience.
KC
king chris
May 18, 2026
1.0
I believe this unreasonable female staff member should be dismissed due to her poor attitude and unprofessional behaviour.
CR
Carlton Robinson
May 18, 2026
5.0
The service at Swinton post office has always been great thanks to all the staff.
EE
Easy Escapes
Apr 8, 2026
1.0
Really disappointed with my experience at the Swinton Post Office.
I accidentally brought the wrong card with me to deposit my rent money. When I explained this, the staff member sighed and then threw my cash across the counter. As I was picking up the money she had scattered, she told me to hurry up because she had other customers and said I should count it elsewhere. I explained I wasn’t counting it, just picking it up, and I told her I felt as though she was being rude.
At that point, she started shouting at me in both English and her own language. I said I would come back with the correct card. When I got back, I calmly explained again and mentioned that throwing money at a customer is not appropriate and could have been handled much more professionally.
She then asked me, as calmly as I had been speaking to her, if I thought she was being rude. Thinking we might be able to resolve things amicably, I said yes. She then responded by saying she would not serve me.
I understand mistakes happen, but the way this was handled was completely unprofessional and unnecessary. Definitely not the level of service you’d expect.
TP
Tom Pickering
Mar 8, 2026
1.0
Only post office that can't put gas onto your card on a Sunday. Used to 'try' now they say it's unavailable. So if you work and only have Sundays off in Swinton you're out of luck.
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
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